Are You Ready For Change?

Are You Ready For Change?

Artificial Intelligence, Bots, and Apps have raised customer expectations. If you are an organization, business or nonprofit, changes are at hand. The basic rules of customer engagement have not changed, but how those rules are applied continues to change. Customer...
Ready, Set, Go!

Ready, Set, Go!

(Excerpts from workshop) The changes in marketing and communications are happening at lighting speed! However, there are basic concepts and rules that never change. The first thing that marketers must be aware of is that they must get ready, get set, and go! Get...